About SKYLOOP BROTHERS LTD
This website, skyloopbrothers.co.uk, is operated by SKYLOOP BROTHERS LTD, a company registered in England and Wales under company number 16484615. Our registered office is 7 Wyndham Pi, Cardiff, United Kingdom, CF11 6DS. You can contact us at contact@skyloopbrothers.co.uk.
Use of this website
By using this website and placing an order you agree to these terms. You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.
Products and product descriptions
We try to describe and display products as accurately as possible, including compatibility information. Colours, sizes and packaging may vary slightly from images. Any brand names referenced (for example Apple, iPhone, iPad, Samsung, Galaxy) are used only to describe compatibility; SKYLOOP BROTHERS LTD is not affiliated with, endorsed by, or sponsored by those brand owners.
Pricing and availability
Prices are shown in pounds sterling (GBP) and include any applicable taxes unless stated otherwise. Delivery charges are shown separately before you complete your order. We do not currently display a VAT registration number because one has not been supplied for this website. Products are subject to availability; if an item becomes unavailable after you order, we will contact you and offer a refund or alternative.
Placing an order and when the contract is formed
Adding items to your basket and submitting your details is an offer to buy. The contract between you and SKYLOOP BROTHERS LTD is formed only once your payment has been verified and your order has been confirmed. A confirmation of receipt does not, by itself, mean your contract is accepted.
Payment
Card payments are processed by Viva.com (Viva Payments), a regulated payment service provider. We do not store your full card details. At present, live card payment is not enabled on this website; where checkout is shown in demo mode, no real payment is taken and no order is fulfilled from a demo transaction.
Delivery
See our Shipping & Delivery page for delivery areas, costs and estimates. Delivery costs are shown before you place your order.
Cancellation and 14-day consumer rights
If you are a consumer ordering from within the UK, you have a statutory right to cancel most orders within 14 days of receiving your goods, without giving a reason, and a further 14 days to send the goods back. Full details, including exceptions, are set out in our Returns & Refunds Policy.
Returns and refunds
Our full returns and refunds process, including who pays return postage and how refunds are issued, is set out in our Returns & Refunds Policy.
Faulty or misdescribed goods
If goods you receive are faulty, damaged, or not as described, you have rights under the Consumer Rights Act 2015, including repair, replacement or refund as appropriate. Contact contact@skyloopbrothers.co.uk and we will resolve this in line with your statutory rights.
Your responsibilities
You are responsible for providing accurate order and delivery details, for checking product compatibility before ordering, and for using the website lawfully.
Limitation of liability
We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence, but we are not liable for losses that are not foreseeable. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded or limited under UK law, and nothing in these terms removes your statutory consumer rights.
Intellectual property
The SKYLOOP name, logo, website design and content are owned by or licensed to SKYLOOP BROTHERS LTD and may not be copied or reused without permission, except as needed to place an order.
Prohibited use
You must not use this website to commit fraud, attempt unauthorised access to our systems, upload harmful code, or otherwise misuse the site or its content.
Privacy
Our processing of your personal data is described in our Privacy Policy.
Governing law
These terms are governed by the law of England and Wales, and nothing in them removes the consumer protections you are entitled to under UK law, including your right to bring proceedings in your local courts.
Contact us
SKYLOOP BROTHERS LTD, 7 Wyndham Pi, Cardiff, United Kingdom, CF11 6DS. Email: contact@skyloopbrothers.co.uk.